23-24 Basketball Gameday Guide Header

Welcome to the 2023-24 season!  
 
UCF is committed to providing an exceptional gameday experience for all fans.

This Gameday Guide has been created to help fans find all the information you’re looking for 2023-2024 UCF Basketball home games at Addition Financial Arena. Please note, our Gameday Guide and policies are subject to change.

Go Knights and Charge On!  

UCF Athletics encourages all fans to arrive early to Addition Financial Arena. Please leave your bags at home. In addition, to enhance the safety of everyone at our basketball games, security screenings will also be in effect.
 
Metal Detectors
Everyone entering the arena will walk through a metal detector or will be screened with handheld metal detectors that will be set up to prevent firearms from being taken into the arena.

DOWNLOAD YOUR TICKETS AND PARKING
Season ticket members and single-game buyers can access their tickets and parking by downloading the official UCF Knights App or by visiting www.UCFKnights.com/Login from their mobile device. The app is available for free on both Apple and Android devices. Click here for a step-by-step guide to manage your mobile tickets.
  
 ** FANS ARE STRONGLY ENCOURAGED TO LOGIN AND SAVE TICKETS AND PARKING TO THEIR MOBILE DEVICE PRIOR TO ARRIVING ON CAMPUS TO AVOID CONNECTIVITY ISSUES ON GAMEDAY.  Screenshots, photocopies, and pictures of hard tickets will not be permitted for entry**.
 
 iPhone App: Download
 Android App: Download
 Mobile Website: www.UCFKnights.com/Login
 
Charitable gifts make a significant impact on the growth and success of UCF Athletics and the lives of our 546 student-athletes.

An individual or company who makes a charitable gift to UCF Athletics of any amount becomes a UCF Athletics donor to the ChargeOn Fund. Donors are then recognized based on the level of their gift. Those who give less than $5,000 on an annual basis become part of the UCF Athletics Annual Fund, while those who donate $5,000 or more on an annual basis become a member of the Shareholders Society with exclusive, unique engagement opportunities at each level of recognition.

To help us continue to build the future of college athletics and invest in the lives of our student-athletes, please GIVE NOW. For more information, please contact the ChargeOn Fund team at ChargeOnFund@UCFAthletics.org.
Provided by Oakview
Concession menus for the season will be listed below.

UCF Athletics transitioned to digital tickets, joining our Orlando and NCAA counterparts. All season tickets, group tickets, and single game tickets are available digitally through the UCF Gameday app or your phone's web browser.
 
iPhone App: Download
Android App: Download
Mobile Website: www.UCFKnights.com/DigitalTix             
 
WHY DIGITAL TICKETS?
Safety - Going mobile is the safest, most convenient, and flexible way to receive and manage tickets while increasing protection against fraud. It is part of our continuing effort to make your UCF experience the very best. Mobile tickets provide:

  • Reduced risk of lost, stolen, counterfeit or forgotten tickets.
  • Quick and contactless entry into the venue.
  • The ability to manage, send, sell, or donate your tickets at any time from your mobile device.

Flexibility - Real-time changes to event dates and times are reflected immediately on digital tickets. Mobile tickets also allow guests to manage tickets from their mobile phone through their UCF Athletics Account Manager. That includes the seamless transfer, resell, or donation of tickets via the UCF Gameday App.

Efficiency - The streamlining of the gate entry procedure.

Ease of Use, Peace of Mind - Through your UCF Athletics Account Manager, you always have your tickets on you. You may download, transfer, exchange or resell your tickets at any time. It also adds a layer of security, guarding against the production of fraudulent and counterfeit tickets.

HOW TO USE DIGITAL TICKETS?
The full digital ticket guide with step-by-step instructions for logging in, saving tickets, transferring tickets, and reselling tickets can be found HERE.

** SCREENSHOTS AND PRINTED SCREENSHOTS WILL NOT BE ACCEPTED AT THE GATE. FANS ARE STRONGLY ENCOURAGED TO LOGIN AND SAVE TICKETS TO THEIR MOBILE DEVICE PRIOR TO ARRIVING ON CAMPUS TO AVOID CONNECTIVITY ISSUES ON GAMEDAY. **

Additional answers to frequently asked questions can be found HERE or by calling the Ticket Sales & Service team at 407-823-1000.

Knightro's Kids Club members will be able to experience plenty of fun and exclusive events this season. With a $30 membership fee, your child will receive a t-shirt, credential, lanyard, and invite to exclusive events and opportunities throughout the year. Join the fun today by clicking here.

The Barnes & Noble UCF Bookstore in Knights Plaza will be open on game day, providing a safe shopping experience for all customers.

  • Gameday hours vary by day of the week:
    • Mon 8am-7pm
    • Tue 8am-7pm
    • Wed 8am-7pm
    • Thu 8am-7pm
    • Fri 8am-5pm
    • Sat 12pm-4pm
    • Sun (open on game days two hours prior to tipoff)
  • Hand sanitizers will be available at entrance/exit and at checkouts. 
  • All credit/debit card transactions will be contactless. Customers will self-swipe their credit cards and credit-card machines will be sanitized after each use. Apple pay and Samsung pay also are accepted at the pin pad. 
  • A regular cleaning schedule--with an emphasis on disinfecting commonly touched surfaces with antibacterial spray--will be employed. 
     
  • Fitting rooms will be available. 
  • The UCF Gameday app is your home for UCF Basketball digital tickets!
  • Through the UCF Gameday app, available on Apple and Android devices, your game tickets can be conveniently accessed and managed.
  • Visit UCFKnights.com/app for more information and answers to some of the most frequently asked ticket-related questions. The app has been updated with a new user-friendly option to access your tickets well before you arrive at your gate. All fans are encouraged to activate push notifications for important in-venue game day messaging and exclusive content such as discount offers, in-stadium contests and more.
  • In addition to managing your game tickets, there are several new game day enhancements available on the app this season including:
    • View the official UCF Basketball Gameday Program. The digital programs replace the printed versions handed out in previous seasons.
    • Receive special promotions and coupons exclusive to fans attending games at Addition Financial Arena and those watching from home.
  • General parking for all Addition Financial Arena events, Including UCF Basketball, is available for purchase in event Garages C, D, F, H & Lots D1 and D2, with overflow availability in lots E6, E8, baseball and softball.
  • Special permit parking for UCF Men's Basketball will be made available this season in the E3 parking lot in front of
    Garage E. Golf carts will be available to transport guests to the VIP Entrance at Addition Financial Arena. Please
    check with Knights Hospitality regarding access.
  • For guests without special event parking permits OR University parking decals, parking for UCF Men’s Basketball will
    cost $9, plus fees per parking pass online at www.ticketmaster.com.
  • For guests who choose to pay for parking upon arrival for UCF Men’s basketball, the cost will be $12, plus fees. Credit
    cards only.
  • Parking for UCF Women's Basketball is complimentary in Garage D or F.
  • Recommended routing to access any of the event parking garages and/or lots for all events held at Addition
    Financial Arena can be accessed via the North end of campus from McCullouch Road/North Orion Boulevard.

Premium seating areas at Addition Financial Arena for the 2023-24 UCF Men’s Basketball Season include; suites, loge, courtside, courtside club and Black and Gold club:

  • Suites, loge, and club seating will enter Addition Financial Arena at the Black & Gold Entrance, located on East Plaza Drive (next to Knightro’s).
  • The Black & Gold Entrance will open 90 minutes prior to tipoff.
  • All courtside seating will enter Addition Financial Arena at the Cypress Room entrance on East Plaza Drive next to the Black & Gold entrance.
  • Cypress Room entrance for courtside seating will open 90 minutes prior to tipoff.
  • Mobile tickets will be scanned to enter premium seating areas.
  • Wristband credentials will be given at entrances to keep integrity of each premium seating location.

 
SUITES

  • Food and beverages can be preordered by contacting Stanley.Macko@oakviewgroup.com  or order from a limited menu on gameday.
  • All transactions in the suite areas will be contactless (credit cards only).
  • A wristband will be provided at check-in to maintain the integrity of the suite levels.
  • No access to the Black & Gold Club, Courtside Club and Loge Lounges.

LOGE

  • Complimentary food stations and cash bars will be made available in the Loge Lounge areas.
  • No access to the Black & Gold Club lounge.
  • A wristband will be provided at check-in to maintain the integrity of the South and North Loge.

CLUB

  • Chef-attended station, complimentary food and cash bar will be offered.
  • A wristband will be provided at check-in to maintain the integrity of Club.
  • Access to the Black & Gold Club only.

COURTSIDE and COURTSIDE CLUB

  • No access to Black & Gold Club area. Courtside will have access to the Courtside Club.
  • Complimentary food stations and cash bar will be in place at the Courtside Club.
  • A wristband will be provided at check-in to maintain the integrity of Courtside Seating and the Courtside Club.

#UCFans wear black for all basketball games. The Jammin’ Knights and the UCF Spirit Squads are back along with all on-court promotional activities and contests.

Men’s Basketball
 
All currently enrolled UCF students can claim a free pass for all regular-season home games. For details about the student ticketing process click here.
  • Claiming a pass
    • Follow the step-by-step guide – UCFStudentTix.com
    • It is strongly recommended to download the free UCF Gameday App and opt into student notifications to receive the most up-to-date student pass information.
    • Sign in with your Knights student email.
    • If you are unable to access the UCF Gameday app, passes can also be accessed from your mobile phone browser at www.UCFKnights.com/DigitalTix
  • Arrival, entry, and seating
    • There is a limited amount of student seating at home basketball games. All seating is first-come, first-served, and it is recommended students arrive early. Claiming a pass DOES NOT guarantee admission
    • Students will be required to enter the student entrance on West Plaza drive.
    • Students must have their valid UCF I.D. and their mobile pass to enter.
    • Screenshots are NOT a valid form of entry and will not scan into Addition Financial Arena on gameday. You MUST add them to Apple Wallet or Google Pay.
    • The Knightmare student section is located in both sections 108 – 112 and 210 – 212. Students will be able to select a seat in any of the designated student sections.
  • Student Guest Passes
    • UCF Students are eligible to purchase two (2) guest passes for each basketball game. All guest passes are general admission seating in the student section.
    • Guest Pass Pricing:
      • Non-Conference Games- $15.00
      • Conference Games - $20.00
  • If you have trouble logging in, please reach out to tickets@ucfathletics.org or call (407) 823-1000 
Women’s Basketball
  •  All currently enrolled UCF students receive free admission for all regular season home games.
  • Arrival, entry and seating
    • There is a limited amount of student seating at home basketball games. All seating is first-come, first-served, and it is recommended students arrive early.
    • Students will be required to enter the student entrance on West Plaza drive.
    • Students must have their valid UCF I.D. to enter.
The Knightmare student section is located in both sections 108 – 112 and 210 – 212. Students will be able to select a seat in any of the designated student sections.
  • The 2023 – 2024 schedule features 17 home games highlighted by Ole Miss, Kansa, BYU, and Baylor visiting Addition Financial Arena!
  • Season tickets are available starting at $99 online HERE or by calling the UCF Athletics ticket office at 407-823-1000
  • Single game tickets are now on sale HERE.
ONCE A KNIGHT, ALWAYS A KNIGHT!

Varsity Knights was established to welcome home all former UCF student-athletes. Join today to receive a benefits package, access to indoor/outdoor home tailgates, and stay up to date with the latest in UCF Athletics.

Contact varsityknights@ucfathletics.org or click here for more details about Varsity Knights and the benefits of being a member.