No. Your privacy is a top priority. Our team follows strict professional and ethical guidelines to protect your confidentiality. Nothing is shared with coaches, teammates, or others unless you give permission. The only time we may need to share information without consent is if there’s a concern for your safety or someone else’s.

No. All services are provided at no cost to UCF student-athletes.

If you're in crisis or need immediate help, there are several 24/7 resources available:

• UCF CAPS Crisis Line: (407) 823-2811 (press 5)
• Togetherall – An online peer support community
• TAO (Therapy Assistance Online) – On-demand mental health tools
• UCF Police Department: (407) 823-5555
• National Suicide Prevention Lifeline: 1-800-273-TALK (8255)

While in-person appointments are usually the most effective, we also offer virtual (telehealth) sessions through a secure, HIPAA-compliant platform to provide flexibility.

If you'e feeling overwhelmed, struggling emotionally, or facing mental health challenges like anxiety, depression, or ADHD symptoms, mental health counseling may be helpful. These sessions offer space to explore what's impacting you and develop healthy coping strategies. If you’re not feeling like yourself on the field, having trouble with confidence, focus, or motivation, performance-focused support may be more appropriate. These sessions can help you sharpen your mental game and work toward reaching your full athletic potential.

Your first session will focus on building trust and making sure you feel heard and respected.

You’ll talk with your provider about your goals and concerns, and you’re encouraged to ask questions about their approach.

The frequency of your sessions depends on what you're working through and what your goals are. Some student-athletes meet weekly, others biweekly, or just as needed. Your provider will help you decide what’s best.

Yes. Mental health providers are legally and ethically bound to keep what you share private. There are a few situations where we are required to break confidentiality to ensure safety:

• If you share that you are planning to hurt yourself
• If you disclose someone is harming or planning to harm you
• If you intend to harm someone else
• If we receive a court order requiring us to provide information

In all other cases, your information stays between you and your provider unless you give written consent or are present when it’s shared.