Ticket Policies

All patrons three years of age and older must have a valid ticket for admission. Children 2 and under may be admitted without a ticket provided they sit on the lap of a parent or guardian.

More information on the clear bag policy and prohibited items can be found here

Current UCF Faculty and Staff are eligible to purchase up to 4 discounted season tickets in select locations. Tickets can be purchased using payroll deduction equal to the currently offered standard payment plan. Discounts are not available for single-game ticket purchases. For more information, please contact the UCF Athletics ticket office at 407-823-1000. 

Group ticket discounts are available for select games. Group tickets of 10 or more and group experiences must be purchased in advance. No group discounts will be sold at the arena on game day.

For more information schedule a call HERE or call the UCF Athletics Ticket Office at 407-823-1000

UCF Athletics does not offer refunds for events that are played, regardless if they have been rescheduled. Fans who purchased tickets directly from UCF though the UCF Athletics ticket office, or primary tickets offered on Ticketmaster.com may have additional exchange options. Tickets purchased on secondary websites, or resell tickets purchased from Ticketmaster are not eligible for refunds or exchanges. Fans purchasing secondary tickets are encouraged to purchase ticket insurance if offered. 

Re-entry is not allowed at any UCF Athletics facility. All fans must have a new ticket for admission.

Tickets are still valid and will be used for admittance once new game date has been determined. Refunds will not be granted due to a game date or time changes.

UCF is a smoke-free campus (Including electronic cigarettes/vaporing). There are no smoking areas within any athletics facility.

Season ticket transfers are limited to the following situations: 

  1. Transfer to spouse – In the event of the death of the ticket owner, the spouse may request that the opportunity to renew season tickets be transferred to him/her with no changes in membership benefits including priority points, contributions, and parking. Transfers to spouses can be done at any time. The required contribution for the seats must be maintained by the surviving spouse.
  2. Transfer to children – Parents or grandparents may transfer ticket ownership to their children. The adult children would begin to build their own priority and acquire their own benefits. Priority points and historical contributions do NOT transfer to children. 
  3. Corporate / Business Transfers – A business may transfer ownership of tickets to an employee. The receiving party will begin earning priority points, as priority points from the original accounts do not transfer to the new account. 
  4. General fan transfers – Fans may transfer tickets to other fans so that each individual takes control of their own ticket and priority benefits. To maintain the integrity of the ChargeOn fund priority point system, season ticket waitlist, and to ensure equal benefits for all season ticket members and donors, ticket transfers with the intent to pool points and benefits will not be accepted.