Nicole Hopkins joined the UCF Athletics Association’s ticket sales, service and operations team in 2019. She was promoted in 2022 to assistant director of customer service and ticket operations. She is responsible for assisting with season ticket renewals and supervises a student staff for ticket operations on game days.
In June 2024, Hopkins and the tickets team were honored with the inaugural National Association of Athletic Ticket Sales and Operations Ticket Team of the Year award.
She has previously worked for the Pittsburg Pirates ticket office, the University of Florida Athletics Association and the Horizon League.
Hopkins is a former women’s soccer student-athlete who competed at Ohio State University and the University of Pittsburgh. She earned her bachelor’s degree in media and professional communications from the University of Pittsburgh and a master’s degree in sports management from the University of Florida.